TERMS AND CONDITIONS/ TERMS OF USE
Effective date June 2025
Welcome to the EZeels Site (defined below). By using it, you are agreeing to these Terms of Use (defined below). Please read them carefully. If you have any questions, please email us at info@ezeels.com.
ACCEPTANCE OF TERMS OF USE
Zeels.net, LLC, a Texas limited-liability company with its principal place of business at 9236 Old Veranda Rd, Plano, Texas 75024 (‘EZeels,’ ‘we,’ ‘us,’ or ‘our’), owns and operates the website www.ezeels.com, its mobile applications, and any future sites or applications that link to these Terms (collectively, the ‘Site’). By using the Site and EZeels’s services through the Site, you agree to these Terms of Use (defined below) and any additional terms applicable to certain programs in which you may elect to participate. You also agree to our Privacy Statement, located at https://ezeels.com/page/privacy-policy, and acknowledge that you will regularly visit the Terms of Use to familiarize yourself with any updates. The Privacy Statement, together with these terms of use, and any other terms contained herein or incorporated herein by reference, are collectively referred to as the "Terms of Use." The term "using" also includes any person or entity that accesses or uses the Site with crawlers, robots, data mining or extraction tools or any other functionality.
IF YOU DO NOT AGREE TO THESE TERMS OF USE, IMMEDIATELY STOP USING THE SITE AND DO NOT USE ANY EZEELS SERVICE OR PURCHASE ANY SERVICE OFFERED THROUGH THE SITE.
These Terms of Use are organized as follows:
The Site is a platform through which certain Service Providers (“Service Providers”) sell services directly to you (“Service Provider Products”). Service Providers are independent contractors solely responsible for service delivery.
Certain Service Provider Offerings, Products and pricing on the Site may change at any time in EZeels’s sole discretion, without notice.
EZeels is a marketplace facilitator. Providers listed on the Site (‘Service Providers’) are independent contractors, not employees, agents, or representatives of EZeels. EZeels vets Service Providers but does not supervise, direct, or control the workmanship of any Service Provider. Except as otherwise required by applicable law, all obligations for performing the services, holding required licenses or insurance, and honoring warranties rest solely with the Service Provider.
The Site, any content on the Site and the infrastructure used to provide the Site are proprietary to us, our affiliates, Service Providers and other content providers. By using the Site and accepting these Terms of Use: (a) EZeels grants you a limited, personal, nontransferable, nonexclusive, revocable license to use the Site pursuant to these Terms of Use and to any additional terms and policies set forth by EZeels; and (b) you agree not to reproduce, distribute, create derivative works from, publicly display, publicly perform, license, sell or re-sell any content, software, products or services obtained from or through the Site without the express permission of EZeels.
As a condition of your use of the Site, you agree that:
EZeels retains the right, at our sole discretion, to deny service or use of the Site or an account to anyone at any time and for any reason. While we use reasonable efforts to keep the Site and your account accessible, the Site and/or your account may be interrupted, including for maintenance, upgrades, emergency repairs, telecommunications failures, or acts beyond our reasonable control. You understand and agree that there may be interruptions in service or events, Site access or access to your account due to circumstances both within our control (e.g., routine maintenance) and outside of our control.
We reserve the right at all times to discontinue or modify any part of these Terms of Use in our sole discretion. If we make changes that affect your use of the Site or our services we will post notice of the change on the Terms of Use page. Any changes to these Terms of Use will be effective upon our posting of the notice; provided that these changes will not apply to Service Provider Offerings or Products purchased prior to the effective date of such changes. If you do not agree to the changes, you may close your account and you should not use the Site or any services offered through the Site after the effective date of the changes. We suggest that you revisit our Terms of Use regularly to ensure that you stay informed of any changes. You agree that posting notice of any changes on the Terms of Use page is adequate notice to advise you of these changes, and that your continued use of the Site or our services will constitute acceptance of these changes and the Terms of Use as modified.
You may only create and hold one account on the Site for your personal use and may need to register using a valid credit card. You are responsible for updating and correcting information you have submitted to create or maintain your account. As part of your account settings, you have the option to: (a) save, edit or delete your personal information, including, without limitation, a valid credit card; and (b) opt-out of persistent login. You understand and agree that EZeels shall have no responsibility for any incident arising out of, or related to, your account settings. You must safeguard your password and supervise the use of your account. You are solely responsible for maintaining the security of your account and maintaining settings that reflect your preferences. We will assume that anyone using the Site or transacting through your account is you. You agree that you are solely responsible for any activity that occurs under your account.
The Site may permit you to make purchases without an account or without logging in to your account. If you make a purchase in this manner, we will create an account for you based on the information provided to us in connection with the transaction (e.g., your name, address, e-mail address, and other transaction information).
Your account is non-transferrable. You cannot sell, combine, or otherwise share it with any other person. Any violation of these Terms of Use, including, without limitation, failure to maintain updated and correct information about your account (e.g., valid credit card information) will cause your account to fall out of good standing and we may cancel your account in our sole discretion. If your account is cancelled, you may forfeit any pending, current or future account credits and any other forms of unredeemed value in your account. Upon termination, the provisions of these Terms of Use that are by their nature intended to survive termination (e.g., any disclaimers, all limitations of liability and all indemnities) shall survive. We also reserve the right to change or discontinue any aspect or feature of our services or the Site, including, without limitation, requirements for use.
All interactions on the Site must comply with these Terms of Use. To the extent your conduct, in our sole discretion, restricts or inhibits any other user from using or enjoying any part of the Site, we may limit or terminate your privileges on the Site and seek other remedies, including, without limitation, cancellation of your account or forfeiture of any forms of unredeemed value in your account.
The following activities are prohibited on the Site and constitute violations of these Terms of Use:
We take the privacy of your personal data seriously. We encourage you to carefully review our Privacy Statement for important disclosures about ways that we may collect, use, and share personal data and your choices. Our Privacy Statement is incorporated in these Terms of Use, and available https://ezeels.com/page/privacy-policy.
In addition, to the extent we process ‘personal data’ of individuals located in the European Economic Area or United Kingdom, we do so in reliance on the lawful bases identified in our Privacy Statement.
EZeels facilitates payments as the limited payment collection agent of the applicable Service Provider and may use third-party payment processors to do so.
By purchasing or obtaining any Service Provider Offering or Product via the Site, you agree to these Terms of Use.
The Site contains copyrighted material, trademarks, and other proprietary information, including, without limitation, text, software, photos, video, graphics, music and sound, and the entire contents of the Site are protected by copyright, trademark, and other intellectual property laws of the United States. EZeels owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, distribute, publish, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works or in any way exploit any of the content, in whole or in part. Except as otherwise expressly stated under copyright law, no downloading, copying, redistribution, retransmission, publication or commercial exploitation of the content without the express permission of EZeels or the copyright owner is permitted. If downloading, copying, redistribution, retransmission or publication of copyrighted material is permitted, you will make independent attribution and/or make no changes in or deletion of any author attribution, trademark legend or copyright notice. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. Any violation of these restrictions may result in a copyright, trademark or other intellectual property right infringement that may subject you to civil and/or criminal penalties.
EZeels owns trademarks, registered and unregistered, in many countries and "EZEELS," the EZeels logos and variations thereof found on the Site are trademarks owned by Zeels.net, LLC. or its related entities and all use of these marks inures to the benefit of EZeels. Other marks on the site not owned by EZeels may be under license from the trademark owner thereof, in which case such license is for the exclusive benefit and use of EZeels unless otherwise stated, or may be the property of their respective owners. You may not use EZeels's name, logos, trademarks or brands, or trademarks or brands of others on the Site without EZeels's express permission.
We do not accept or consider, directly or through any EZeels employee or agent, unsolicited ideas of any kind, including without limitation, ideas or suggestions relating to new or improved products, enhancements, names or technologies, advertising and marketing campaigns, plans or other promotions. Do not send us (or any of our employees) any unsolicited ideas, suggestions, material, images or other work in any form (“Unsolicited Materials”). If you send us Unsolicited Materials, you understand and agree that the following terms will apply, notwithstanding any cover letter or other terms that accompany them:
YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. NONE OF EZEELS, ITS SUBSIDIARIES OR AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED, SECURE, VIRUS-FREE OR ERROR FREE, NOR DO THEY MAKE ANY WARRANTY AS TO (A) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE, OR (B) THE ACCURACY, COMPLETENESS OR RELIABILITY OF (I) THE CONTENT ON THE SITE, INCLUDING, WITHOUT LIMITATION, SERVICE PROVIDER OFFERINGS, PRODUCTS OR OTHER AVAILABLE PROGRAMS, (II) DESCRIPTIONS OF SERVICE PROVIDER OFFERINGS, PRODUCTS OR OTHER AVAILABLE PROGRAMS, OR (III) USER CONTENT PROVIDED THROUGH THE SITE. THE SITE AND ALL CONTENT, USER CONTENT AND OTHER INFORMATION CONTAINED ON THE SITE, SERVICE PROVIDER OFFERINGS, PRODUCTS AND OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE SITE, ARE MADE ACCESSIBLE OR AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT ALLOWED BY APPLICABLE LAW, EZEELS HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO THE OPERATION OF THE SITE OR THE CONTENT, USER CONTENT OR OTHER INFORMATION CONTAINED ON THE SITE OR THE SERVICE PROVIDER OFFERINGS, PRODUCTS OR OTHER AVAILABLE PROGRAMS ACCESSIBLE OR AVAILABLE THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, THOSE OF TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, MERCHANTABILITY, SUITABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING.
To the fullest extent permitted by law, Zeels.net, LLC its subsidiaries, affiliates, officers, directors, employees, agents, Service Providers, partners, licensors, and third-party content providers (collectively, “EZeels Parties”) shall not be liable for any indirect, incidental, special, consequential, punitive, exemplary, or economic damages, including but not limited to loss of profits, loss of business, loss of goodwill, loss of data, or business interruption, arising out of or in connection with:
In no event shall the total aggregate liability of EZeels Parties for any claims arising out of or relating to these Terms of Use, the Site, or any services offered through the Site exceed the greater of: (i) the total amount you paid for the applicable service in the six (6) months preceding the claim; or (ii) one hundred U.S. dollars ($100).
Any cause of action or claim you may have arising out of or relating to these Terms of Use or the Site must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.
Because some jurisdictions do not allow the exclusion or limitation of certain damages or warranties, some of the above limitations may not apply to you.
Nothing in these Terms is intended to limit or waive any rights that cannot be waived under applicable law, including your rights, if any, under the Texas Deceptive Trade Practices–Consumer Protection Act (Tex. Bus. & Com. Code § 17.41 et seq.).
When you use the Site or send emails to EZeels, you are communicating with us electronically and consent to receive electronic communications related to your use of the Site. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. Notices from us will be considered delivered to you and effective when sent to the email address you provide on the Site or from which you otherwise email us.
The Site contains links to websites maintained by other parties. These links are provided solely as a convenience to you and not because we endorse or have an opinion about the contents on such websites. We expressly disclaim any representations regarding the content or accuracy of materials on such websites or the privacy practices of those websites. If you decide to access websites maintained by other parties, you do so at your own risk. We are not responsible or liable, directly or indirectly, for any damage, loss or liability caused or alleged to be caused by or in connection with any use of or reliance on any content, Products or services available on or through any such linked site or resource.
You agree to defend, indemnify and hold harmless EZeels, its subsidiaries and affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including, without limitation, attorneys’ fees, arising out of, related to, or in connection with any of the following: (a) any Service Provider Offerings or Products purchased by you through the Site or any additional products or services purchased or obtained by you from the Service Provider; (b) any User Content submitted or posted by you, in connection with the Site, or any use of the Site in violation of these Terms of Use; (c) fraud you commit or your intentional misconduct or gross negligence; or (d) your violation of any applicable U.S., Canadian, or foreign law or rights of a third-party.
You are solely responsible for your interactions with Service Providers and other users of the Site. To the extent permitted under applicable laws, you hereby release EZeels from any and all claims or liability related to any product or service of a Service Provider, regardless of whether such product or service is a Service Provider Offering available through the Site, any action or inaction by a Service Provider, including, without limitation, but not limited to any harm caused to you by action or inaction of a Service Provider, a Service Provider’s failure to comply with applicable law and/or failure to abide by the terms of a Service Provider Offering or any other product or service purchased or obtained by you from the Service Provider, and any conduct, speech or User Content, whether online or offline, of any other third-party.
EZeels shall be excused from performance under these Terms of Use, to the extent it is prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (f) other causes beyond the reasonable control of EZeels.
You may not assign these Terms of Use, or any rights, benefits or obligations hereunder, by operation of law or otherwise, without the express written permission of EZeels. Any attempted assignment that does not comply with these Terms of Use shall be null and void. EZeels may assign these Terms of Use, in whole or in part, to any third-party in its sole discretion.
The Terms of Use, including, without limitation, the incorporated Terms of Sale, Privacy Statement and other terms incorporated by reference, constitute the entire agreement and understanding between you and EZeels with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and EZeels with respect to such subject matter.
Any disputes arising out of or related to these Terms of Use and/or any use by you of the Site or EZeels’s services shall be governed by the internal laws of the State of Texas, without regard to its conflict-of-laws principle.
If you reside in Canada, any disputes arising out of or related to these Terms of Use and/or any use by you of the Site or EZeels’s services shall be governed by the laws of the province in which you reside at the time you enter into these Terms of Use, without regard to its choice of law rules and without regard to conflicts of laws principles. EZeels and you specifically disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods as that Convention may be incorporated into applicable law.
Except as expressly provided below, any dispute or claim arising out of, relating to, or connected with these Terms of Use, your use of the Site, or any product, Service Provider Offering, or service made available through the Site (each, a “Dispute”) shall be resolved exclusively through final and binding arbitration. You may, however, assert a qualifying claim in small claims court if it falls within that court’s jurisdiction.
By agreeing to this Dispute Resolution provision, both you and EZeels waive the right to litigate any Dispute in court or to have the Dispute heard by a judge or jury. This agreement to arbitrate is governed by the Federal Arbitration Act and constitutes a written agreement to arbitrate Disputes under federal law (“Dispute Agreement”).
The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, available at https://www.adr.org/consumer or by calling 800-778-7879. A single, neutral arbitrator will be appointed. The arbitrator shall apply the terms of this Agreement, relevant facts, and applicable law, and will issue a reasoned award.
To initiate arbitration, you must comply with the time limitation in Section 22(e), file the appropriate forms with the AAA, and send a copy to:
Zeels.net, LLC
9236 Old Veranda Rd
Plano, TX 75024
Filing, administration, and arbitrator fees will be governed by AAA rules. EZeels will reimburse fees for claims under $10,000 unless the arbitrator finds the claim frivolous. Likewise, EZeels will not seek attorneys’ fees unless the arbitrator determines your claim was frivolous. Arbitration will be based on written submissions unless a hearing is requested or required by the arbitrator.
Disputes must be brought on an individual basis. You and EZeels agree not to bring any Dispute as a class action, collective action, or other representative proceeding, and the arbitrator shall not have authority to conduct any such proceedings or to consolidate claims of multiple individuals.
If any Dispute is adjudicated in court (other than in small claims court as allowed above), such action must be brought exclusively in the state or federal courts located in Collin County, Texas. You and EZeels irrevocably consent to the personal jurisdiction and venue of such courts. The Dispute Agreement and all related proceedings shall be governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of Texas, without regard to conflict of law rules. You and EZeels expressly waive any right to a trial by jury.
Notwithstanding the arbitration requirement, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or violations of Section 7 (“Your Conduct”).
Any Dispute must be filed in arbitration (or in small claims court, if applicable) within one (1) year of the date the cause of action arose. Claims not filed within this period are permanently barred.
If any portion of this Section 24 is found to be unenforceable, the remaining provisions shall remain in full force and effect. However, “No Class Actions” is deemed unenforceable, then “Arbitration Agreement” shall also be deemed unenforceable.
No waiver by either you or EZeels of any breach or default or failure to exercise any right allowed under these Terms of Use is a waiver of any preceding or subsequent breach or default or a waiver or forfeiture of any similar or future rights under our Terms of Use. The section headings used herein are for convenience only and shall be of no legal force or effect. If a court of competent jurisdiction holds any provision of our Terms of Use invalid, such invalidity shall not affect the enforceability of any other provisions contained in these Terms of Use, and the remaining portions of our Terms of Use shall continue in full force and effect.
You are contracting with Zeels.net, LLC. Correspondence should be directed to: Zeels.net, LLC., 9236 Old Veranda Rd Plano TX 75024. EZeels may be required by federal, state, or local tax law to collect or withhold taxes on certain transactions and to remit those amounts to the relevant taxing authority. You consent to our issuing any required tax forms (including Form 1099-K) to you electronically.
If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
The provisions of these Terms of Use apply equally to and are for the benefit of EZeels, its subsidiaries, affiliates, Service Providers and its third-party content providers and licensors, and each shall have the right to assert and enforce such provisions directly.
Each Service Provider listed on the Site is required to maintain, at their sole expense, all necessary licenses, permits, and authorizations required by applicable federal, state, or local laws to perform the services offered. Additionally, Service Providers must carry appropriate commercial liability insurance in coverage amounts customary for their industry. EZeels reserves the right to request proof of such licenses and insurance at any time. Failure to maintain current, valid documentation may result in suspension, removal, or permanent deactivation from the platform, at EZeels’s sole discretion.
As a user of the Site receiving services at a residential property, you agree to provide Service Providers with safe, reasonable, and lawful access to the service location. This includes, but is not limited to: ensuring that pets are properly restrained, hazardous conditions (including broken steps, exposed wiring, aggressive animals, or other known dangers) are disclosed in advance, and personal belongings are secured. You acknowledge that EZeels is not liable for any damage or loss resulting from your failure to comply with these responsibilities.
Group pricing or discount offers available through the Site are contingent upon a minimum number of participating homeowners within a defined geographic area. Eligibility, pricing tiers, and timing are disclosed at the time of offer. If the minimum participation threshold is not met or if participants cancel prior to the service date, the applicable discount may be voided and standard rates will apply. EZeels reserves the right to revise, withdraw, or adjust group pricing offers at its discretion.
Users enrolled in recurring service plans may manage their subscription, including pausing, rescheduling, or cancelling services, through their online dashboard or by contacting EZeels customer support. Unless otherwise stated at the time of purchase, users must provide a minimum of twenty-four (24) hours’ advance notice to cancel or modify a scheduled service without incurring a fee. Late cancellations or no-shows may be subject to charges as disclosed in the applicable Service Provider’s policy.
By submitting any reviews, ratings, photos, feedback, or other content to the Site (“User Content”), you grant EZeels a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, display, reproduce, distribute, modify, syndicate, and otherwise exploit such content in connection with its business operations, including marketing and promotional uses. You represent that you have the right to grant this license and that your User Content does not infringe the rights of any third party. EZeels prohibits fraudulent, defamatory, or incentivized reviews per FTC guidelines, and reserves the right to remove User Content that violates these Terms or applicable law, in its sole discretion.
EZeels implements commercially reasonable physical, administrative, and technical safeguards to protect your personal information. In the event of a data breach involving your personal data, EZeels will notify affected users in accordance with applicable data breach notification laws, including but not limited to the Texas Identity Theft Enforcement and Protection Act (Tex. Bus. & Com. Code § 521.053). Notifications will be provided using contact information on file or via public disclosure where necessary.
Without prior written consent from EZeels, you may not access or use any content, data, or user information from the Site to develop, train, or improve any artificial intelligence models or datasets. Automated data collection tools such as web crawlers, scrapers, or bots are also strictly prohibited unless explicitly authorized by EZeels in writing. Violation of this clause may result in legal action and immediate termination of access to the Site.